Terms and Conditions
Last Updated: September 9, 2025
1. Agreement to Terms
By accessing and using SecurePath's website and services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Company Information
SecurePath is an authorized reseller of Norton security products manufactured by Gen Digital Inc. We are not affiliated with or owned by Gen Digital Inc., but operate as an independent authorized reseller.
- Company Name: SecurePath
- Phone: +1 (800) 330-0000
- Business Hours: Monday - Friday, 8 AM - 8 PM EST
- Status: Authorized Norton Reseller
3. Product Sales and Licensing
All Norton products sold through SecurePath are genuine licenses provided by Gen Digital Inc. Key terms include:
- Product licenses are provided directly by Gen Digital Inc.
- Pricing may vary and promotional rates apply to first-year subscriptions only
- Subscriptions auto-renew at regular pricing unless cancelled
- License keys and activation instructions are provided after purchase
- Technical support is provided by both SecurePath and Gen Digital
4. Pricing and Payment Terms
Our pricing structure and payment policies:
- All prices displayed are in USD and subject to change
- Promotional pricing applies to first-year subscriptions only
- Subscriptions automatically renew at regular pricing
- Payment is required before license activation
- We accept major credit cards and approved payment methods
- Taxes may apply based on your location
5. Refund and Cancellation Policy
SecurePath honors Norton's standard refund policy:
- 60-day money-back guarantee from date of purchase
- Refunds processed through original payment method
- Refund processing may take 5-10 business days
- Subscriptions can be cancelled before auto-renewal date
- Partial refunds not available for multi-year subscriptions
- License must be deactivated for refund eligibility
6. Customer Support
We provide comprehensive support for our customers:
- Installation and setup assistance
- License activation support
- Basic troubleshooting and technical guidance
- Billing and subscription management
- Advanced technical support through Norton directly
7. Limitations of Liability
SecurePath's liability is limited as follows:
- We are not responsible for software functionality or performance
- Product warranties are provided by Gen Digital Inc., not SecurePath
- Our liability is limited to the purchase price of products sold
- We are not liable for consequential or indirect damages
- Norton products are subject to Gen Digital's end-user license agreement
8. Intellectual Property
Trademark and copyright information:
- Norton is a trademark of Gen Digital Inc.
- SecurePath is used under authorization as a reseller
- All product names and logos are property of their respective owners
- Website content is owned by SecurePath unless otherwise noted
- Unauthorized use of trademarks is prohibited
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy for details on:
- Information collection and use practices
- Data sharing with Gen Digital for license activation
- Marketing communication preferences
- Data security measures and protection
- Your rights regarding personal information
10. Acceptable Use
By using our services, you agree not to:
- Resell or redistribute Norton licenses without authorization
- Use false or misleading information during purchase
- Attempt to circumvent licensing or activation systems
- Engage in fraudulent or illegal activities
- Interfere with our website or services
11. Governing Law
These terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with applicable arbitration rules.
12. Changes to Terms
SecurePath reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modified terms.
13. Contact Information
For questions about these terms or our services:
14. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.